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Terms of Use

Effective date: 28 October 2026 · Last updated: 28 October 2026

1. Who provides FOLKO

FOLKO (“the app”, “we”, “us”) is provided by UAB Wantly, company code 307039973, V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania. Contact: hello@folko.app. More company details are in the Legal notice.

These terms apply to the FOLKO mobile app and to the website folko.app. By using either, you agree to them. If you do not agree, please do not use FOLKO.

If you got the app from the Apple App Store or Google Play, the terms of that store also apply to your download and to anything you buy there. If you got it from the App Store, Apple’s standard Licensed Application End User License Agreement applies as well.

How we handle personal data is explained in our Privacy Policy. It is a separate document; these terms do not change it.

2. What FOLKO is

FOLKO is a personal CRM for networking: you record a short voice note about someone you met, and later ask questions such as “who knows a good lawyer?” about the people you know and the people they mentioned to you.

  • No account. You do not sign up or log in, and we do not know who you are.
  • Your data is stored on your phone. Contacts, notes, transcripts and actions are kept in a database on your device. We do not keep a copy of it on any server.
  • Some features use AI through our server. To transcribe a voice note, turn it into structured notes, transcribe a voice question or answer a search question, the app sends the data needed for that feature to our server, which passes it to our AI providers (OpenAI and Anthropic) and returns the result. Our server does not store it. The app asks for your agreement before it sends anything for the first time. The details are in sections 3 and 6 of the Privacy Policy.

You must be at least 16 years old to use FOLKO.

3. Price

FOLKO is free to use today. The app has no in-app purchases or subscriptions, and nothing is charged.

We may introduce paid features in the future, for example a subscription. If we do:

  • they will be sold through the App Store or Google Play, under that store’s payment terms;
  • the price and what it includes will be shown to you before you buy;
  • we will update these terms before paid features become available.

4. Your content and information about other people

Your content is yours. What you record and type in FOLKO belongs to you. We claim no rights to it. It passes through our server only to provide the feature you are using, as described in the Privacy Policy.

You are responsible for what you record about other people. Most of what FOLKO stores is about other people: those you meet and those they mention to you. You decide what is recorded and why. If you use FOLKO for your personal life only, keeping notes about people you know is a purely personal activity, like a paper address book. If you use FOLKO for work, you are responsible for that information under data protection law, as with any CRM. FOLKO is a tool: we do not keep the information you record about other people (see section 4 of the Privacy Policy).

When you use FOLKO, please:

  • record only what you would be comfortable repeating to the person concerned;
  • delete a person’s data when they ask you to (Edit profile → Delete contact). We cannot do this for them, because we do not hold that data.

You must not use FOLKO:

  • to stalk, harass, threaten, intimidate or secretly monitor anyone;
  • to record other people’s voices without their knowledge or consent where the law requires it. FOLKO is designed for notes you dictate yourself, not for recording conversations;
  • to record special categories of information about people — such as health, political opinions, religion or beliefs, sexual orientation, ethnic origin or trade-union membership — or information about criminal offences. FOLKO is not designed for this kind of information;
  • for anything that is unlawful, or that infringes other people’s rights.

5. AI-generated content

Transcripts, summaries, facts, people mentioned, actions and their due dates, connections between people, and answers to your questions are produced by AI models. They can be wrong or incomplete: a name may be misheard, a fact attached to the wrong person, a mention or a promise missed, or a relevant person left out of an answer.

  • When you record a note about a new person, you can review and correct it before it is saved. A note recorded from an existing person’s profile is saved without that review step, so check it in the profile.
  • Before you rely on AI-generated content — for example, before contacting someone, asking for an introduction or making a decision about a person — check that it is correct.
  • AI-generated content is not professional advice of any kind.

Reminders for actions are scheduled by your phone. They depend on your phone’s notification settings, and we cannot guarantee that every reminder is delivered.

6. Licence and acceptable use

We give you a personal, non-exclusive, non-transferable licence to install and use the app on devices you own or control, for your own personal or work use, for as long as you follow these terms. You may not sell, rent, sublicense or otherwise pass the app on to others.

The app, the website and their content (apart from your content) belong to UAB Wantly or its licensors. Parts of the app are open-source software, which is licensed under its own licences.

You must not:

  • copy, modify, decompile or reverse engineer the app, except to the extent that applicable law allows it and that right cannot be excluded by contract;
  • access our server other than through the app, send it automated or bulk requests, or try to get around the limits on how many requests one installation can make;
  • interfere with or disrupt the app, the server or the website, or try to gain unauthorised access to them;
  • use FOLKO to send harmful code or content.

We may limit or block requests from an installation that breaks these rules, to protect the service for everyone.

7. Backups and data loss

Your FOLKO data is stored on your phone, and we do not have a copy of it. If you lose or reset your phone, or delete the app, your data is gone unless you have a backup. We cannot recover it for you.

You are responsible for making backups. In the app, Settings → Create a backup writes all your data to one file that you can save wherever you choose, and restore later.

  • Backup files are not encrypted. Anyone who has the file can read it, so keep it somewhere safe.
  • On Android, FOLKO opts out of the system’s automatic cloud backup. On iOS, if iCloud Backup is turned on, Apple includes FOLKO’s data in your device backup. These system backups are not a replacement for Create a backup.

8. Availability and changes to the service

Voice notes, voice questions and search need an internet connection, our server and the services of our providers: OpenAI (speech recognition), Anthropic (extracting facts and answering questions) and Supabase (hosting our server). If any of them is unavailable, these features may not work. We do not promise that FOLKO will always be available or free of errors.

FOLKO is a young product and it will change. We may add, change or remove features, or change the limits on how many requests one installation can make.

If we decide to stop providing FOLKO, we will tell you in advance where we can. The data already on your phone stays there, and you can still export it with Create a backup.

9. Liability

Your rights as a consumer are not affected. If you use FOLKO as a consumer, you have rights under EU and Lithuanian consumer law, and under the mandatory consumer law of the country where you live. Nothing in these terms limits or excludes those rights.

Nothing in these terms limits or excludes our liability where the law does not allow it, including liability for damage caused intentionally or through gross negligence, and liability for death or personal injury.

To the extent the law allows:

  • we are responsible for loss or damage that is a foreseeable result of our breaking these terms or failing to use reasonable care; we are not responsible for loss or damage that was not foreseeable;
  • we are not responsible for decisions you make based on AI-generated content you did not check (section 5), or for loss of data that a backup would have prevented (section 7);
  • we are not responsible for what you record about other people or how you use it (section 4);
  • we are not responsible for delays or failures caused by events outside our reasonable control, including outages of our providers.

10. Stopping use

You can stop using FOLKO at any time. There is no account to close. To remove your data, use Settings → Delete everything, or uninstall the app, which removes the data FOLKO stored on your phone. Backup files you saved elsewhere stay where you put them; delete them yourself if you no longer need them.

These terms stop applying when you stop using FOLKO. Sections 7, 9 and 11 continue to apply to anything that happened while you used it.

11. Governing law and disputes

These terms are governed by the law of the Republic of Lithuania.

If you are a consumer living in another country, you also keep the protection of the mandatory rules of the law of the country where you live. Choosing Lithuanian law does not take that protection away.

If something goes wrong, please contact us first at hello@folko.app — most problems can be solved that way.

Disputes are decided by the courts of the Republic of Lithuania. If you are a consumer, you can also bring a claim in the courts of the country where you live.

If you are a consumer, you can also refer a dispute to the Lithuanian out-of-court consumer dispute body, the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, vvtat.lrv.lt).

12. Changes to these terms

We may change these terms, for example when we add features or paid plans, or when the law changes. We will update the “Last updated” date above. If a change materially affects you, we will tell you in the app before it takes effect. If you do not agree with a change, you can stop using FOLKO (section 10).

13. Contact

Questions about these terms: hello@folko.app

UAB Wantly, company code 307039973, V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania.